Lunch & Learn (Mar) - Managing Challenging Residents

Valuable strategies you can implement to manage contacts from challenging residents.  How you can support and protect officers, staff and Members?

A short 30 minute free course to give you the tools to deal with these difficult situations. The course is aimed at both councillors and officers.

An email will be sent out immediately confirming your place and will include the Zoom link to access the course (if appropriate). Please check your Junk email folder if you don't see it and contact us ASAP if you have any questions. queries@nottsalc.com